Shipping Policy

1. Order Processing:

  • All orders are processed within 3 business days. Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods:

  • We offer the following shipping methods:

    • Standard Shipping: 12-15 Days
    • Express Shipping: 10-12 Days

  • Delivery times are estimated and not guaranteed. Actual delivery times may vary depending on your location, carrier delays, and other factors.

3. Shipping Costs:

  • Shipping costs are calculated at checkout based on the weight of your order and your delivery address.
  • Free shipping may be available for orders over a certain amount. Check our website for current promotions and eligibility.

4. International Shipping:

  • We currently offer international shipping to select countries. International shipping costs and delivery times vary. Customs duties and taxes may apply and are the responsibility of the recipient.

5. Order Tracking:

  • Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your order using the provided tracking information.

6. Delivery Address:

  • Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

7. Delivery Delays:

  • While we strive to deliver your order on time, please note that delivery delays may occur due to factors beyond our control, including weather, carrier issues, and other unforeseen circumstances.

8. Lost or Stolen Packages:

  • GAO DA FOOD TRADING INC is not responsible for lost or stolen packages. If you believe your package is lost or stolen, please contact the carrier directly to file a claim.

9. Returns Due to Failed Deliveries:

  • If an order is returned to us due to failed delivery attempts, incorrect address, or refusal by the recipient, the customer is responsible for any return shipping costs and may be subject to a restocking fee.

10. Contact Us:

  • If you have any questions or concerns regarding your order or shipping, please contact our customer support team at [email protected].

Thank you for choosing GAO DA FOOD TRADING INC. We appreciate your business and are dedicated to providing you with a seamless shopping experience.